Returns & Exchanges
At Gallery Furniture, we want you to be completely satisfied with your home investment. If your new furniture doesn't perfectly fit your space or style, we offer a flexible 30-day return policy to ensure your house feels like home.
Return Process
- 1.Initiate Your Request
Contact our concierge team within 30 days of delivery to request a Return Authorization number and discuss your exchange options.
- 2.Prepare for Inspection
Ensure all items are in original, showroom condition and gathered in a safe area for our quality control team to inspect upon arrival.
- 3.Schedule White-Glove Pickup
Coordinate a convenient time for our professional delivery team to retrieve the furniture directly from your home, saving you the heavy lifting.
- 4.Receive Your Refund
Once the items are verified at our warehouse, we will process your refund to the original payment method, minus applicable restocking and delivery fees.
